Solving the trust gap
Solving the trust gap
Solving the trust gap
TrueImports Certification
TrueImports Certification
Certified suppliers are supported through a fully traceable, technology-driven framework that verifies each product’s compliance with Japan’s regulatory standards—minimizing importation risks and giving Japanese buyers complete confidence in product quality and legal integrity.
Certified suppliers are supported through a fully traceable, technology-driven framework that verifies each product’s compliance with Japan’s regulatory standards—minimizing importation risks and giving Japanese buyers complete confidence in product quality and legal integrity.
What certification is to suppliers, buyers, and global regulators
Co-developed with Japanese regulatory authorities and quality management experts, the TrueImports certification is the first of its kind—leveraging technology to enforce standardized processes that verify product compliance, legal integrity, and operational transparency.
The Technology
Through our partnership with QMS provider, C15 Solutions, we've built a fail-safe framework that eliminates unethical behavior and delivers true end-to-end product traceability.
The Technology
Through our partnership with QMS provider, C15 Solutions, we've built a fail-safe framework that eliminates unethical behavior and delivers true end-to-end product traceability.
The Technology
Through our partnership with QMS provider, C15 Solutions, we've built a fail-safe framework that eliminates unethical behavior and delivers true end-to-end product traceability.
Regulatory Collaboration
Japanese regulatory authorities work directly within our framework, verifying product compliance and its sellability before its shipped. Verified compliant products are certified, pre-clearing them for Japan customs.
Regulatory Collaboration
Japanese regulatory authorities work directly within our framework, verifying product compliance and its sellability before its shipped. Verified compliant products are certified, pre-clearing them for Japan customs.
Regulatory Collaboration
Japanese regulatory authorities work directly within our framework, verifying product compliance and its sellability before its shipped. Verified compliant products are certified, pre-clearing them for Japan customs.
The Gateway
Access to our operational infrastructure is reserved exclusively for suppliers certifying their products using our framework. We do this to uphold our promise to Japan and the industry as a whole—by ensuring only verified compliant products enter the market.
The Gateway
Access to our operational infrastructure is reserved exclusively for suppliers certifying their products using our framework. We do this to uphold our promise to Japan and the industry as a whole—by ensuring only verified compliant products enter the market.
The Gateway
Access to our operational infrastructure is reserved exclusively for suppliers certifying their products using our framework. We do this to uphold our promise to Japan and the industry as a whole—by ensuring only verified compliant products enter the market.
Our Process
How getting certified works
1. Onboarding
Suppliers are integrated into our pharmaceutical-grade Quality Management System (QMS) and receive hands-on training to navigate the workflows required for product compliance verification.
1. Onboarding
Suppliers are integrated into our pharmaceutical-grade Quality Management System (QMS) and receive hands-on training to navigate the workflows required for product compliance verification.
2. Product level certification
Using our systemized workflows, suppliers submit product-level documentation for review by our Japanese regulatory counterparts. Once verified, the product is granted certified status. At this stage, the supplier earns recognition as a certified partner.
2. Product level certification
Using our systemized workflows, suppliers submit product-level documentation for review by our Japanese regulatory counterparts. Once verified, the product is granted certified status. At this stage, the supplier earns recognition as a certified partner.
3. Supplier certification and infrastructure access
With at least one certified product, suppliers earn the official TrueImports certification status—enabling the use of our importation services, Tokyo-based warehouse, order fulfillment, and network of qualified buyers.
3. Supplier certification and infrastructure access
With at least one certified product, suppliers earn the official TrueImports certification status—enabling the use of our importation services, Tokyo-based warehouse, order fulfillment, and network of qualified buyers.
Certification application form
Interested in getting started? Complete our quick application and we'll reach out to discuss your options as quickly as possible. Thank you!
Interested in getting started? Complete our quick application and we'll reach out to discuss your options. Thank you.